Privacy Policy
Welcome to iFixLabs. At iFixLabs, we respect your privacy and only collect information necessary to provide our repair and booking services.
Information We Collect
We may collect:
- Name and phone number
- Device model and repair issue
- Appointment date and time
- Delivery or meetup location (if applicable)
- Device passcode/password only when necessary for testing purposes
How We Use Your Information
Your information is used only for:
- Booking and managing repair appointments
- Contacting you regarding your repair
- Testing repaired devices when required
- Improving our services
We do not sell or share your personal information with third parties unless required by law.
Device Passwords & Data
Any passwords provided are used strictly for testing and quality checking purposes only. Customers are encouraged to back up their data before repair.
iFixLabs is not responsible for data loss during repair processes.
Payments
We may accept payments through cash, QR payment, bank transfer, or card payment methods when available.
Service Area
Our services are mainly available within Selangor and Kuala Lumpur, Malaysia. Additional charges may apply for locations outside our normal service area.
Changes to This Policy
We may update this Privacy Policy from time to time without prior notice.